Media Role Critical To The Health And Sustainability Of The Telecommunications Sector-NCC Head of Public Affairs

By Angeline Mgbele, Bureau Chief, Northern Nigeria

The work that media people do namely informing the public, shaping narratives, and guiding national conversations, is critical to the health and sustainability of the telecommunications sector. The Head of Public Affairs Department, Mrs. Nnenna Ukoha  said this at the presentation of the NCC Quarterly Industry Network Performance Reports on Wednesday, January 28, 2026, at the Commission’s head office in Abuja, north central, Nigeria.

 Said Mrs. Ukoha: “The Commission had in the past affirmed its commitment to accountability and transparency, and a data-driven approach in implementing its mandate. Part of this commitment is the drive to generate accurate, transparent, and timely data. Consequently, we have the responsibility to ensure that this data is properly understood, well‑interpreted, and correctly communicated to the Nigerian public. And in this effort, you, our media partners, are indispensable.

“Our objective today is straightforward: to deepen your understanding of the NCC’s quarterly performance data and to equip you with practical insights on how best to integrate these findings into your reporting.

“Therefore, this session gives you access not only to the data itself, but also to the context behind it, context that ensures accuracy, prevents misinterpretation, and ultimately enhances the quality of information reaching the public.

“In reporting industry data to Nigerians and the world, we encourage what we call constructive framing, which does not mean ignoring sectoral challenges, far from it. Rather, it means presenting issues in a way that highlights progress alongside challenges, shows the solutions being deployed, reflects the investments and innovations shaping the sector, recognizes improvements in quality of service and experience, and supports industry resilience.

“Our quarterly performance reports provide rich material for daily news coverage, feature stories, data‑driven investigative reporting, background analysis for interviews, and sector monitoring dashboards used by your newsrooms.

“Ladies and gentlemen, we value your partnership. Your reporting shapes the national narrative around telecommunications. It affects investor confidence, consumer trust, and policy direction. It influences how Nigerians understand the technologies that power their daily lives.

“As we present the Q4 Industry Performance Reports today, we do so in the spirit of collaboration. We look forward to meaningful engagements, thoughtful questions, and impactful stories that reflect the realities of our industry, its challenges, its victories, and its future.

“Thank you for your professionalism and continued commitment to responsible journalism.”