By Cyber Era NG Correspondent
The National Telecommunications Agency (Anatel) revised the Tactical Management Plan 2021-2022 (PGT) . The document materializes adjustments in the Agency’s planning for fiscal year 2022, contemplating the actions, results and goals related to the final and management processes, pursuant to Law No. 13,848/2019, which provides for management, organization, process decision-making and social control of regulatory agencies (Law of Regulatory Agencies).
In this version of the Plan, the following changes were made:
- punctual adjustment in the Critical Analysis of the External Environment – International Environment;
- revision of Goal No. 2 – Complete prioritized inspection actions within the deadline;
- revision of Goal No. 3 – Reduce the average time for issuing granting acts;
- revision of Goal nº 6 – Reduce the Complaints Index (IR) at Anatel;
- revision of Goal nº 8 – Increase Anatel’s presence on social networks;
- adequacy of the Inspection Plan, in compliance with the Regulatory Inspection Regulation; and
- inclusion of the budget and financial resources forecast for 2022.
The adjustments and insertions made in the PGT sought to improve strategic management activities with a focus on results, as an evolutionary part of the institutional planning maturation process, so that the goals are challenging, achievable and consistent with the operational capacity of the technical areas
