By Cyber Era NG Reporter
Telecommunications sector regulator, the Nigerian Communications Commission(NCC), has unveiled three strategic priority areas stakeholders of the industry should look out for in 2026. In What The NCC Will Prioritise, a subset of his New Year Message, the Executive Vice Chairman and Chief Executive Officer of the Commission, Dr. Aminu Maida stated: “Our regulatory work this year will be anchored on outcomes that matter to the public, delivered through clear rules, active monitoring and consistent enforcement.”
The priority areas are as follow:
- Quality of service and Network Resilience
On QoS and NR, the NCC says it will deepen its QoS Monitoring, strengthen major incident reporting and escalation, and drive practical measures that improve availability and performance, especially in high-traffic areas and persistent black spots.
- Consumer Protection and Transparency
On this promise, the regulator says it will reinforce transparency, accuracy of billing, customer care standards, and protections against misleading practices, adding consumers will also see more consistent public communication during major service incidents.
- Fair Competition and Market Discipline
Stating that a healthy market delivers better service and better prices, the telecoms umpire says it will continue to promote fair competition, prevent anti-competitive conduct, and support innovation that benefits consumers and strengthens service delivery. This year, the NCC says it will operationalize the revised Corporate Code for the communications sector, thereby strengthening board and management accountability and making governance a key driver of operator performance.
