DISASTER MANAGEMENT

COVID-19 Will Not Affect Services To Our Customers-GTBank Plc

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By Cyber Era Reporter

The management of Guaranty Trust Bank(GTBank) Plc has reassured its teeming customers nationwide that services to them will not be interrupted even as coronavirus(COVID-19) has snuffed life out of nearly 15000 persons worldwide, with most deaths occurring in the western world.

GTBank Plc says it is ready and wants its numerous customers not to lose sleep over service interruptions.  GTBank Plc information seen by Cyber Era states: “We are constantly monitoring the latest news about the Coronavirus COVID-19 Outbreak and taking all the necessary safety measures to make sure you can continue to count on us, even in times like these. This includes making all our branches safe for our customers and staying in close engagement with all our staff to make sure that we are on top of any risk of exposure to the outbreak.

As our customer, these measures do not affect your access to our banking services. Our banking halls are open and our people are ready to assist you with all your banking needs. We would also like to remind you that you can use more of our online banking channels, as they give you access to all our banking services anywhere, anytime.

Using our internet banking platform, mobile banking applications or 737 USSD service, you can send money, pay bills, request for loans and do so much more at home, in your place of work or on the go.”

The bank goes further to say it  is ready to take customers’ enquiries or complaints about its services, adding “you will also get all the assistance you need on our online Help Centre (visit www.gtbank.com/help-centre), via our WhatsApp Banking Service (Chat with us on 07016974994) or by calling GTConnect, our 24-hour Contact Centre, on 0802-9002900 or 0803-9003900,” while advising them to  stay safe and healthy.

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